Privacy Policy

Effective Date: October 16, 2026

Knibb Landscaping, operated by Knibb Enterprises, LLC, is committed to protecting the privacy and personal information of our customers. This Privacy Policy explains how we collect, use, and protect information provided through our website, phone calls, text messages, and business communications.

1. Information We Collect

We may collect the following information when customers contact us, request estimates, or use our services:

• Name
• Phone number
• Email address
• Property or service address
• Information related to landscaping services, estimates, scheduling, and billing
• SMS communication preferences and consent records

2. How We Use Your Information

We use customer information to:

• Respond to inquiries and provide estimates
• Schedule and coordinate landscaping services
• Send appointment reminders and service updates
• Communicate regarding invoices, payments, and customer service
• Send promotional messages and seasonal service reminders when appropriate      consent has been provided
• Maintain business records and improve our services

3. SMS Text Messaging

Customers who opt in to receive text messages from Knibb Landscaping may receive messages regarding estimates, scheduling, appointments, service updates, billing, and customer support.

Customers who separately consent to marketing messages may also receive promotional texts regarding landscaping services and seasonal offers.

Message frequency varies. Message and data rates may apply.

You may opt out of receiving SMS messages at any time by replying STOP. For assistance, reply HELP or contact Knibb Landscaping directly.

Consent to receive promotional text messages is not a condition of purchasing our services.

4. SMS Consent and Mobile Information Sharing

We do not sell, rent, or share customer mobile phone numbers, SMS opt-in information, or text messaging consent with third parties or affiliates for marketing or promotional purposes.

SMS opt-in data and consent will not be shared with third parties for their own marketing purposes.

We may use trusted service providers to facilitate text message delivery and other business operations. These providers are permitted to use customer information only as necessary to perform services on our behalf.

5. Information Sharing

We do not sell customers' personal information.

We may share necessary information with service providers who assist with business operations, payment processing, customer communications, or legal compliance.

6. Data Protection

We take reasonable precautions to protect customer information from unauthorized access, disclosure, alteration, or misuse.

7. Data Retention

We retain customer information as reasonably necessary to provide services, maintain business records, fulfill legal obligations, and resolve disputes.

8. Your Privacy Choices

Customers may contact us to request access to, correction of, or deletion of their personal information, subject to applicable legal and recordkeeping requirements.

Customers may opt out of SMS communications at any time by replying STOP.

9. Changes to This Policy

Knibb Landscaping may update this Privacy Policy periodically. Any changes will be posted on our website with an updated effective date.

10. Contact Information

Knibb Landscaping / Knibb Enterprises, LLC
St. Louis, Missouri
Website: https://knibblandscaping.com

For questions about this Privacy Policy or how your information is handled, please contact us through our website.